Overview: Fresha is the world’s #1 beauty and wellness booking platform, trusted by millions of professionals and clients worldwide. Their London workspace supports a fast-moving, growth-focused culture, and needed a facilities partner that could ensure seamless performance behind the scenes.

Our Approach: Loop 360 delivers a tailored Hard FM solution for Fresha’s London office, including planned preventative maintenance, compliance management, and reactive support for all core building systems. We focus on ensuring the operational reliability of mechanical and electrical infrastructure while adapting to the fast-paced, high-tech environment Fresha operates in. Our team ensures the workplace remains safe, high-functioning, and aligned with the brand’s forward-thinking ethos.

Key Outcomes:

• High-performance Hard FM services designed for a scaling SaaS business
• Preventative maintenance that reduces risk and maintains compliance
• Responsive issue resolution to minimise disruption
• Workplace infrastructure that supports growth, productivity, and wellbeing

Client Impact: With Loop 360 as their FM partner, Fresha benefits from a consistently high-quality office environment that enables their teams to innovate, collaborate, and grow, backed by the reliable systems that power the day-to-day.