Overview: CIBT, a global leader in visa and immigration services, required a responsive and reliable FM partner to support their London operations. With a high demand for uptime and service continuity, they needed facilities support that could keep pace with their fast-moving business.

Our Approach: Loop 360 was initially engaged to deliver reactive maintenance, responding quickly and efficiently to issues as they arose. Our team’s professionalism, speed, and attention to detail led to a deeper relationship, and we were soon asked to take over full Hard FM responsibilities. We now manage all planned and reactive building services, compliance tasks, and asset maintenance for CIBT’s London office, ensuring systems operate smoothly and without disruption.

Key Outcomes:

• Fast, reliable response to reactive issues across the office
• Seamless transition to full Hard FM service delivery
• Enhanced compliance and preventative maintenance management
• Improved operational resilience and service transparency

Client Impact: Loop 360’s ability to scale from reactive support to full FM delivery has helped CIBT maintain a high-functioning, compliant workplace, allowing their teams to focus on delivering critical services to global clients.